- LobbyCentral™.post h1 { display: none !important;} The most accurate way to keep track of your lobby traffic. Now available as a hosted solution! LobbyCentral was built from the ground-up to manage your waiting customers and traffic service levels With real-time queue updates and notifications, your customers will always come first. LobbyCentral is a rich internet application (RIA) that gives you the ability to track important information about your walk-in customer traffic. It also serves as a wait management tool, queueing customers as they arrive and notifying employees when assistance is needed. Using LobbyCentral, employees can check-in a customer, monitor who is waiting, and handle customer service requests from any computer running a compatible web-browser. Thanks to LobbyCentral’s web-based software, handling customer requests is as simple as visiting a web page. Any customer oriented business will benefit from using LobbyCentral. Key decisions such as the need to increase or reduce staff can only be made with sound data. Management will appreciate LobbyCentral’s extensive reporting capabilities that will identify top performing branches. In addition to reporting, LobbyCentral Analytics provides real-time, charted information for quick, at-a-glance numbers. Key Benefits Include: Works on any computer using Internet Explorer. Uses real-time alerts and no server polling. Can be used at all of your service locations. Requests are isolated per location. Tracks customer wait-time and visits. Tracks how many customers were handled by employee, including length of service and cross-sell. Customizable reports to analyze data such as peak hours and coverage shortages. LobbyCentral is easy to learn and requires very little training. By placing screens into modularized on-screen windows, we’ve reduced the number of pages users need to work with. The end result is a quick and powerful application. Hosted or Stand-Alone? LobbyCentral is available as a hosted solution or stand-alone purchase. A hosted solution means there is no software for you to install or maintain. Simply fire up your web browser and you are connected. The cost for hosted plans depend on the number of users accounts. There are several plans that you can choose from. If you purchase LobbyCentral as stand-alone, the software is installed on your server and you own it. There are no per-user fees and the purchase is a one-time cost. The advantage of a stand-alone installation is that you have complete control of the data. If you would like more information on the how and whys of LobbyCentral or to arrange for a short 30-minute product demo, please email sales@thinkfsi.com or call 1-866-422-0388. Try LobbyCentral Online Now! Click here to access our demo site. Click on any image to view a larger version.
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- ContactSupport: support@thinkfsi.com Sales: sales@thinkfsi.com You may also use the contact form below: [contact-form 1 "Contact"] Mailing Address: Fuhr Software, Inc. PO Box 300 Blacklick, OH 43004 Twitter: fsi_tweet
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