Features and Pricing

Cloud Standard

Cloud Corporate

Cost $54.00/queue/month billed annually
$59.95/queue/month
$792/month billed annually
Queues Pay-by-queue Unlimited
Supports Multiple locations / departments* Yes Yes
Users Unlimited Unlimited
Number of creatable Visit Reasons / Services Unlimited Unlimited
Customizable Fields Yes Yes
Real-time Update Yes Yes
Check-In Notification On-Screen, Email, and Text On-Screen, Email, and Text
Customer Text Paging Yes Yes
Check-In Transactions per month Unlimited Unlimited
Kiosks / Workstations Unlimited Unlimited
QMonitor (wait information display) Yes Yes
Reports and Dashboard Yes Yes
Export Data Yes Yes
Compliance Private/Encrypted Database
128-bit SSL Encryption
Private/Encrypted Database
128-bit SSL Encryption
iPad App Yes Yes
Integrated Chat Yes Yes
Online Appointment Scheduling Available Add-On Included
Technical Support Email Email and Phone
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* LobbyCentral cloud services are hosted on our server.  No software to install or maintain.
* Requires Internet Explorer 10 or higher, Google Chrome, or OS X Safari
* Multiple locations and departments requires appropriate subscription

OP Standard

OP Corporate

Cost Starts at $6,999 one-time Contact for pricing
License Perpetual (non-expiring) Annual Subscription
Supports multiple locations / departments * Yes Yes
Queues Unlimited Unlimited
Locations Starts with 1* Unlimited
Users Unlimited Unlimited
Visit Reasons / Service Descriptions Unlimited Unlimited
Custom Fields Yes Yes
Real-time Update Yes Yes
Check-In Notification On-Screen, Email, and SMS On-Screen, Email, and SMS
Check-Ins Unlimited Unlimited
Kiosks / Workstations Unlimited Unlimited
QMonitor (wait information display) Yes Yes
Reports and Dashboard Yes Yes
Export Data Yes Yes
iPad App Yes Yes
Integrated Chat Yes Yes
Online Appointment Scheduling Available Add-On Included
API License Available Add-On Included
Additional License - adds one location $999 one-time cost +
$99 /yr annual maintenance
n/a
Base Annual Maintenance $999 billed annually Included
Technical Support Option Email Email, Phone, Remote Login Assistance
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* On-Premise is licensed by location.  Locations can be added by purchasing an additional license
* Corporate includes unlimited licenses and annual maintenance.  License must be renewed annually.
* Annual Maintenance provides support and software updates for 12 months
* Software requires Windows Server 2008 or higher and SQL Server 2008 or higher Standard, Enterprise, or Express
* End-User requires Internet Explorer 10 or higher, Google Chrome, or OS X Safari
* Multiple location and department support requires appropriate licensing