Check-in software for a new era

Businesses are faced with increasing challenges to deliver customer service in an unpredictable envrioment.

Keeping your customers safe, staying organized, and providing timely service - that's what LobbyCentral can do for your business.

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What can LC^© do for you?

LobbyCentral isn't just a simple check-in system. While other packages haven't updated their software since the 90s, we are constantly researching and adding features that fit with the times.

Web Based

Nothing to install or maintain. All you need is a web browser and access to the internet.

Fully customizable

Customize settings like visit reasons, queues, locations, custom fields, kiosk languages, and more.

Kiosk Check-In

Self-service kiosks that run on either a PC, mobile tablet, or iPad for lobbies without a receptionist.

QR & Mobile Check-In

(CV-FEATURE) Keep your lobby free of customers with mobile check-in and "report for service"^™ texting.

Virtual Queues

(CV-FEATURE) Customers fill out an online form which places the customer into a virtual online queue.

SMS Turn Alerts

Notifes a customer when it is their turn by sending an SMS message keeping the waiting area free.

Pay-as-you-go

No complicated long-term contracts. Simple monthly and annual subscriptions with cancel at any time.

U.S. Data Center

Data and the software live within the United States and in a secure, 24 hour monitored data center.

CV-FEATURE is a feature designed specifically to address COVID-19 compliance

Discover LC Features

Why choose LobbyCentral?

Put quite simply, we are the best at what we do. But don't take our word for it. Check out the testimonals below.

Fanatical customer service with responses usually within an hour.
Reliable service with 24 hour monitoring
Low cost with pay-as-you-go subscriptions
Be up and running in as little as 10 minutes
Long running application, first released in 2005

queues managed

check-ins created

COVID-19 Features

We added these features to LobbyCentral to help companies operate within COVID restrictions. In addition, these features provided an added convenience to your customer base!

No-Contact Check-In

ExpressLobby^™ is a LobbyCentral feature that allows your customers to check-in without touching anything except their phone.

Callback Queues

Customers fill out an online form to request a call on their issue or question, eliminating frustrating hold times.

Online Appointments ^*

Customers can book an appointment online, selecting from a list of available date and times. Using ExpressLobby, customers can check in without having to enter your facility.

* included with Corporate, add-on available for Standard

Industries

LobbyCentral is a versatile and flexible program that works in many industries! These are some of the industries where LobbyCentral can be found.

Our Plans

Easy to understand terms with Pay-as-you-go monthly and annual subscriptions. No contracts, cancel at any time. Unlimited everything is available with our Corporate solution. Contact us for a free quote.

Month-to-Month

^$70 _{/ queue / Mo}
1 queue, upgradeable
Unlimited users
Unlimited visit reasons
ExpressLobby
Kiosk
QMonitor
Appointments available
Online help desk
14-Day Trial

Annual (Save $70)

^$770 _{/ queue / Yr}
1 queue, upgradeable
Unlimited users
Unlimited visit reasons
ExpressLobby
Kiosk
QMonitor
Appointments available
Online help desk
14-Day Trial

Corporate

_{contact for quote}
Unlimited queues
Unlimited users
Unlimited visit reasons
ExpressLobby
Kiosk
QMonitor
Appointments included
Online help desk
Get Quote

Innovative Team

LobbyCentral is led by a team of individuals with over 40 years of experience in the customer service, financial, education, and governement industries.

Jaime Fuhr

CEO & Founder

Rachelle Tinsley

Account Executive

Alyson Wood

Applications Developer

Paula McCroskey

Billing & Accounts

Customer Testimonials

LobbyCentral is easy to use and cloud based. Very cost effective. Great customer support. Fast response. Very helpful. The software itself is amazing. Simple and easy to use.

Vikram

Industry: Healthcare Supplies

I would get a lot of phone calls from co-workers. LobbyCentral reduced telephone call traffic

Keeyawnia

Industry: Government

It is so simple to use and yet addressed every issue we needed to solve. Every question or use case we presented was taken seriously and addressed appropriately. Communication was helpful

Marsha

Industry: Non-profit

The features you get for your spend cannot be beat. This is by far the most robust check in system I have seen in the market. No Regrets. Support has been great. Your system up-time is unrivaled. We really have no complaints.

David

Industry: Transportation

LobbyCentral allowed us to analyze traffic patterns in our branches and staff accordingly. The reports provided valuable data on service levels that we can share with our board.

Rich

Industry: Financial

Since using LobbyCentral, we’ve experienced “a smooth customer flow. LobbyCentral assists us with getting the customer directed to the person that can best help them and keeping up our productivity levels.

Cyndi

Industry: Government

Contact Us

Our Office Address

172 E State Street #550
Columbus, Ohio 43215
USA
614-347-1798
sales@lobbycentral.com

Social Address

Let's talk!

FAQ

We love questions! Check out the most commonly asked below. If you need to talk about specific needs, give us a call at 614-347-1798.

Can I schedule a demo?

We offer monthly webinars that give you a chance to see LobbyCentral's basic features and ask questions. If you have specific needs, please contact the sales team to schedule a conference call.

What is a queue?

A queue groups customers by department or area. Employees can then monitor just their department's queue or queues for customers that check-in. This eliminates the need for tracking down an employee that can assist the customer.

Can I start with one queue and add more later?

Absolutely! LobbyCentral's flexible subscription allows you to add or decrease queues whenever you want.

Where do I start?

Signing up for a free 14-day trial is the best way to experience LobbyCentral. Not sure if it's right for your business? Sign up for a webinar where our product specialist will present a short 30 minute demo.