Deliver Customer-Focused Service
Features at a Glance
- Online Appointment Scheduling
- Multiple ways to check-in a customer:
No-contact mobile, kiosk, and receptionist - Instant check-in notifications
- Organizes customers into queues
- Monitor waiting customers
- Tracks employee productivity
- Historical data retention
Look – it’s easy!
Sign-in sheets reveal too much information and take-a-number tickets don’t tell employees why a customer is there.
LobbyCentral securely captures the customer’s name, time in, visit reason, and other custom fields which is only visible to employees keeping the entire process confidential.
Awesome Capabilities : Simplified Check-In
LobbyCentral is loaded with configurable features and options to fit the needs of your business. Unlike dedicated check-in systems that are designed for specific industries, LobbyCentral is extremely flexible and works for any business.
Kiosk
Customers check-in at the kiosk by entering their name and other information in just a few clicks. LobbyCentral automatically queues the customer in order of arrival and notifies your staff.
Lobby Monitor
Show customers where they are in line and keep frustration levels at bay. LobbyCentral’s overhead display doubles as digital signage allowing you to run marketing ads and messages.
Polls
Get feedback from your customers about anything by using the new polls feature. Polls are created in LobbyCentral Administration and are displayed at the end of the check-in process. The process is quick and easy.
Appointments
Create customer appointments in LobbyCentral. With Exchange Server added to your subscription, LobbyCentral can lookup your available appointment times.
Security
Make the workplace a safer environment by creating a restricted list. Employees are notified at their workstation, via LobbyCentral, when a restricted individual has checked in, allowing appropriate measures to be taken.
Reports
Using the dashboard, built in reports, and exportable data, you can analyze customer wait times, length of service, daily traffic, and more.
Straightforward Pricing with NO contracts!
Starting at just $64.17/month
LobbyCentral’s budget friendly pricing works for any size business.
Free 14-Day Trial
No obligation or commitments to buy. In fact, we don’t even ask for your credit card information. Just register and go!
Questions?
Schedule a conference call with one of our friendly sales techs and we’ll go over all your questions.
Why Choose LobbyCentral?
- No Contracts! Commit for as little as 30 days.
- Monthly or Annual subscriptions
- Grows with your business
- Intuitive user interface with low learning curve
- Easy deployment- Start with one location and add more later
- Fantastic Support
- We listen to new feature suggestions
- Developing Customer Check-In software since 1997
Trusted by Real People
The features you get for your spend cannot be beat. This is by far the most robust check in system I have seen in the market. No Regrets. Support has been great. Your system up-time is unrivaled. We really have no complaints.
“It is so simple to use and yet addressed every issue we needed to solve. Every question or use case we presented was taken seriously and addressed appropriately. Communication was helpful”.
"LobbyCentral is easy to use and cloud based. Very cost effective. Great customer support. Fast response. Very helpful. The software itself is amazing. Simple and easy to use."
Since using LobbyCentral, we’ve experienced “a smooth customer flow. Getting the customer directed to the person that can best help them. Keeping up with productivity”.
Before LobbyCentral, “I would get a lot of phone calls from co-workers. LobbyCentral reduced telephone call traffic”.
Learn More About LobbyCentral
Enforcing Social Distancing with Mobile Check-In
I am pleased to announce a new feature for the LobbyCentral cloud platform that will help businesses with managing social distancing requirements. LobbyCentral Mobile Check-In is a light-weight web app
Customer Polls
Introduced in LobbyCentral SaaS version 5.0, Customer Polling is a new feature that can be used to gather feedback from customers. Designed to be quick and simple, one-question polls are
Virtual Callback Queues
With the recent COVID-19 pandemic disrupting the daily lives of every human being on the planet, businesses have had to come up with alternative ways to service their customers. All
LobbyCentral ends support for Internet Explorer
On January 14, 2020, Microsoft officially ended support for Windows 7 and Internet Explorer 11. Because Microsoft is no longer supporting the browser, it also means they will no longer